Onondaga county e911 icad events3/15/2024 Text-to-9-1-1 is not available if you are roaming.As with all text messages, 9-1-1 messages can take longer to receive, can get out of order or may not be received this may significantly delay response times.Text location information is not equal to current location technology.Text in simple words – do not use abbreviations or emoticons.īelow are a few things to know if you need to text 9-1-1:.Be prepared to answer questions and follow instructions from the 9-1-1 call taker.Push the “Send” button (if hiding, ensure phone and text alerts are silenced).The first text message to 9-1-1 should be brief and contain the location of the emergency and type of help needed. Enter the numbers “911” in the “To” field.Text to 9-1-1 is appropriate for victims whose hiding location may be revealed by speaking on the phone.Text to 9-1-1 provides better access for individuals who are deaf, hard of hearing, or may have trouble speaking especially in a mobile environment.Calling 9-1-1 is always your best option as our dispatchers have a better chance of locating you and recording background noises or conversations that can be used as evidence if you are a victim of a crime.Justice For Children Advocacy Center (JFCAC)Ĭenter now offers text to 9-1-1 services.īelow are a few guidelines for the use of text to 9-1-1.Ĭall 9-1-1 when you can, text when you can’t.
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